High Velocity ITSM: Agile IT Service Management for Rapid Change in a World of Devops, Lean IT and Cloud Computing
| Author | : | |
| Rating | : | 4.16 (514 Votes) |
| Asin | : | B01MAVYXEE |
| Format Type | : | |
| Number of Pages | : | 557 Pages |
| Publish Date | : | 2017-12-12 |
| Language | : | English |
DESCRIPTION:
If you read through this book and still don’t believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. These modern ways of operating IT to cope with a world of rapid change will not go away. When they need it.High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity.This book provides practical guidance for: ? Transitioning IT towards high velocity ITSM ? Using Agile and DevOps for rapid service build ? Using Lean IT to operate at high velocity ? Streamlining your ITSM management processes ? Building a Lean IT CSI Program ? Learning and applying modern IT methods …and much more!. Somehow they need to be pulled together to avoid the chaos. Having the best development