The Challenger Sale: Taking Control of the Customer Conversation

[Matthew Dixon, Brent Adamson] È The Challenger Sale: Taking Control of the Customer Conversation ↠ Download Online eBook or Kindle ePUB. The Challenger Sale: Taking Control of the Customer Conversation Rather than acquiescing to the customers every demand or objection, they are assertive, pushing back when necessary and taking control of the sale.The things that make Challengers unique are replicable and teachable to the average sales rep. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitud

The Challenger Sale: Taking Control of the Customer Conversation

Author :
Rating : 4.62 (643 Votes)
Asin : 1591844355
Format Type : paperback
Number of Pages : 240 Pages
Publish Date : 2015-10-08
Language : English

DESCRIPTION:

If you don’t want to be left behind, don’t miss this innovative book that provides the new formula for selling success.”—Ken Revenaugh, vice president, sales operations, Oakwood Temporary Housing “Groundbreaking, timely, and disciplined research—presented in a way that is both intuitive and completely actionable—that has already had an impact on our organization by creating a customer lens that enhanced our sales recruiting, hiring, training, and deployment.”—Jeff Connor, senior vice president and chief growth officer, ARAMARK Global Food, Hospitality and Facility Services The Challenger Sale shows you how to maintain control of the complex sale. You, and your organization, will be glad you did.”—Professor Neil Rackham, author of SPIN Selling, from the foreword “The amazing thing is that the Challenger sales rep has been hiding in plai

Challenging The Challenger Sale The good news about The Challenger Sale is that Dixon and Adamson further the concept of consultative selling. Even better, in my estimation, is that the authors seemed to use some solid data on which to base their theories. I like some of their approach such as, “Lead to your solution not with your solution,” and “Differentiate yourself by showing your customer something new about their industry that they didn't know or provide them with a different view.” I believe the authors also get it right when they state, “In this world of dramatically changing customer bu. Strong research and important sales insights This book comes very highly touted, especially by Neil Rackham himself, who calls it "the most important advance in selling for many years."I personally don't think it reaches quite that level, but overall it is an excellent book, with provocative insights and useful information for salespeople looking for ways to break out of the pack.The key to a really good book is that it makes you say, "I never thought of that before," and to use that insight to improve your life in some way. Interestingly, that's also the key to a really good salesperson, as well.The book is based on extensive research b. "Not written for sales reps" according to Tom. This audio book was not at all what I was looking for. Instead of providing insights that help sales reps take control of the conversation it ironically seems written for sales managers to take control away from reps by training all to fit the challenger model. Very tedious. I had to work hard to mine a few useful nuggets.

For more information visit executiveboard thechallengersale . About Corporate Executive BoardBy identifying and building on the proven best practices of the world's best companies, Corporate Executive Board (CEB) helps senior executives and their teams drive corporate performance. CEB tools, insights, and analysis empower clients to focus efforts, move qu

Rather than acquiescing to the customer's every demand or objection, they are assertive, pushing back when necessary and taking control of the sale.The things that make Challengers unique are replicable and teachable to the average sales rep. The need to understand what top-performing reps are doing that their average performing colleagues are not drove Matthew Dixon, Brent Adamson, and their colleagues at Corporate Executive Board to investigate the skills, behaviors, knowledge, and attitudes that matter most for high performance. The authors' study found that every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one-the Challenger- delivers consistently high performance.Instead of bludgeoning customers with endless facts and features about their company and products, Challengers approach customers with unique insights about how they can save or make money. The authors explain how almost any average-performing rep, once equipped with the right tools, can successfully reframe customers' expectations and deliver a distinctive purchase experience that drives higher levels

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