Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
| Author | : | |
| Rating | : | 4.85 (587 Votes) |
| Asin | : | B01MDP4D29 |
| Format Type | : | |
| Number of Pages | : | 244 Pages |
| Publish Date | : | 2015-12-17 |
| Language | : | English |
DESCRIPTION:
You'll learn how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, and follow up Coach others to replicate the process Develop the situational awareness required to spot trouble even earlier in the future Every manager has "problem people". The control-freak, the narcissist, the slacker, the cynic Difficult people are the worst part of a manager's job. Prepare to transform the troublesome into the tremendous.. What sets great managers apart is how they turn them into productive team players. Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's
Christopher Haley said Great read and reference. Alan has written an excellent book. I am sure that all of us recognize the archetypes of difficult employees. Alan gives sound advice and examples for how to deal with these people in the most positive and productive fashion. It is a quick read, but worth having on the shelf to refer back to once you inevitably meet your next Diva, Cynic or Maverick.. Leadersihp Wisdom! Mer P. Boel Filled with practical and insightful tips and advice, I found the book to be a fascinating read -- I couldn't put it down. Love all the examples!. Good points John Sandrea It's a good book and some application to the Fire service. I would recommend it , it has some good points.